1. Introduction

Amit Library ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy applies to all services offered by Amit Library through our website amitlibraryobra.in and our physical library location at Chat Ghat Road, Obra, Aurangabad, Bihar - 824124.

2. Information We Collect

We collect the following types of personal information:

• Personal Identification: Name, date of birth, gender, father's name, Aadhaar number, and photograph.
• Contact Information: Phone number, email address, WhatsApp number, and permanent address.
• Educational Information: School/college name, class/course, and academic details.
• Payment Information: Transaction details, UPI ID, and payment method preferences. We do NOT store complete card numbers or banking passwords.
• Usage Data: Login times, seat usage history, batch preferences, and website browsing behavior.

3. How We Use Your Information

• To create and manage your library membership account.
• To process seat bookings, membership renewals, and course enrollments.
• To communicate regarding membership expiry, payment reminders, and library announcements.
• To comply with legal obligations and law enforcement requests.
• To improve our services and website functionality.

4. Payment Data Security

All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Amit Library does not store your card details, CVV, or net banking passwords on our servers. Transaction data is encrypted and stored securely by Razorpay as per RBI guidelines.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Payment Gateways: Razorpay for processing online payments.
• Legal Authorities: When required by law, court order, or government regulations.
• Service Providers: SMS/WhatsApp providers for sending notifications only.

6. Data Retention

We retain your personal information for as long as your membership is active. After membership termination, we retain data for up to 3 years for legal and accounting purposes, after which it is securely deleted.

7. Your Rights

Under applicable Indian law, you have the right to:

• Access and review your personal data.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for data processing.

To exercise these rights, contact us at amitlibraryobra@gmail.com or call 9162080424.

8. Cookies and Tracking

Our website uses cookies to enhance user experience, remember login sessions, and analyze website traffic. You can disable cookies through your browser settings, but this may affect website functionality.

9. Security Measures

We implement SSL encryption, secure servers, access controls, and regular security audits to protect your data. Despite our efforts, no online transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or concerns, please contact:

Amit Library
Chat Ghat Road, Obra, Aurangabad, Bihar - 824124
Email: amitlibraryobra@gmail.com
Phone: 9162080424, 9128080424